Qlik Sense Enterprise 3.2 fails to re-install on the same machine during installing the Repository Database
Article Number: 000030533 | Last Modified: 2018/06/13
Description
Qlik Sense Enterprise 3.2 fails to re-install on the same machine during Installing the Repository Database and following errors can be observed in the PostgreSQL installation log:
Calling custom action Qlik.QustomActions64!Qlik.QustomActions64.DirectoryServices.AddUserToGroup Action 09:51:37 73 GROUPNAME: Qlik Sense Service Users Action 09:51:37 73 The property GROUPSID is empty. Action 09:51:37 73 SERVICEUSER: SE.TS.SRV.QLIK@center.onmicrosoft.com - OR OTHER CUSTOMER USER Action 09:51:37 92 Adding user SE.TS.SRV.QLIK@center.onmicrosoft.com to Qlik Sense Service Users group Action 09:51:37 95 System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException: The specified account name is already a member of the group.
--- End of inner exception stack trace ---
OR:
Action 10:10:45 07 GROUPSID: S-1-5-32-558 Action 10:10:45 07 SERVICEUSER: SE.TS.SRV.QLIK@center.onmicrosoft.com - OR OTHER CUSTOMER USER Action 10:10:45 08 Getting group name from SID: S-1-5-32-558 Action 10:10:45 08 Found group name: BUILTIN\Performance Monitor Users Action 10:10:45 28 Adding user SE.TS.SRV.QLIK@center.onmicrosoft.com to Performance Monitor Users group Action 10:10:45 29 System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException: The specified account name is already a member of the group.
--- End of inner exception stack trace --- at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object args) at Qlik.Burn.Common.Managers.SystemDependencyManager.AddUserToGroupBySid(String userNameWithDomain, String groupSid) at Qlik.QustomActions64.DirectoryServices.AddUserToGroup(Session session)
Resolution
The errors can appear in different order. But the general solution is to: - remove the user running Qlik Sense Services from the Peroformance Monitor Users and Qlik Sense Service groups.
Run the installer again. It should run ok.
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