Error in QlikView Management Service log: Failed to retrieve document list from the specified QlikView Server ( QVS)

User can not open any documents in the Access Point and following error can be found in the QlikView Management Service log:

System.Exception: Failed to retrieve document list from the specified QVS

  at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)

  at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

- Corrupted QlikView Publisher Repository (QVPR)
- Connection issues between QlikView Management Service and QlikView Server
- Rights on Documents root folder (C:\ProgramData\QlikTech\Documents)

- Check QlikView Server logs and compare events in them with the times the error occurred in the QlikView Management logs
- Check what the events can tell: connection issues between QlikView Server and QlikView Management Console, engine down, problems in .qvw documents
- Corrupted QlikView Publisher Repository (QVPR): Rebuild the QVPR using the back up
- Check the rights on Documents root folder (C:\ProgramData\QlikTech\Documents), compare with the user used in the services, and maybe reapply the rights (replace all child object permission) from C:\ProgramData\QlikTech.