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Some users receive Internal Server Error when attempting to access the QlikSense Hub
Article Number: 000029184 | Last Modified: 2019/10/29Description
Logon attempts lead to an Internal Server Error pop-up on the QlikSense Hub. The issue persists for both HTTP and HTTPS access.
In the address bar, the URL halts at:
Environment:
- Qlik Sense Enterprise, all versions
Cause
1. Extended Security Environment is enabled
2. Issue with Engine Load Balancing
2. Issue with Engine Load Balancing
Resolution
1) One possible root cause is the use of Extended Security Environment in the Virtual Proxy configuration.
To verify, open the QlikSense Management console, navigate to Virtual Proxies > Your Virtual Proxy > and expand ADVANCED
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2) A second reason is that the Virtual Proxy has not had the Load Balancing nodes added. See related article Internal Server Error when opening Hub
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