Users of a different Active Directory, but with membership to a group in the same Domain as the QlikSense server, are not synced
Article Number: 000028037 | Last Modified: 2018/11/06
The QlikSense Server is located in Domain A, and includes a group by the name of Group_1.
Domain B has a full trust relationship with Domain A.
UserB01, a member of Domain B, is added to the Active Directory Group_1 of Domain A
A User Directory Connector is set up which connects to Domain A, and is meant to sync users from Group_1
UserB01 is not being listed after a sync.
This is working as designed. Users belonging to a different Domain than the Group is a member of cannot be synced using one rule.
Two seperate User Directory Connectors will need to be set up to be able to pull in the whole user base.
In addition, see Article Users belonging to a group from another domain cannot access resources
for instructions on how to set up security rules based on two domains with cross matching groups.