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Feb 28, 2023 9:26:11 AM
Jan 23, 2023 6:34:20 AM
The Qlik NPrinting Engine cannot resolve requests for tasks which include Qlikview Entity reports that output to PDF or is not printing QlikView Entity reports to PDF.
An error is displayed when attempting to edit or print the QlikView Entity report:
Error: QlikView NPrinting PDF Printer not installed or not properly registered
Or the report fails silently while the following is printed in the Qlik NPrinting logs:
resolution aborted with exception System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.↵↓ at Tracker.PDFXChange.IPXCControlEx.get_Printer(String pServerName, String pPrinterName, String pRegKey, String pDevCode)↵↓ at Qlik.Reporting.Printers.QlikPdfPrinter.Win64PrinterFactory.get_Item(String pServerName, String pPrinterName, String pRegKey, String pDevCode
When you install Qlik NPrinting, the Windows service “Print spooler” must be up and running. If it is disabled, the Qlik NPrinting Printer will not be added during the installation. Similarly, if a separate PDF-XChange driver is installed, the Qlik NPrinting engine install will not install the QlikView NPrinting PDF-Printer.
NPrinting: PDF reports generation fails after disabling the Windows Spooler service
QB-14941
A quick comment on this. I found that I already had the default set but was still getting the error. I was able to open the printer as the service account and make a change (I changed the Paper from A4 to letter and then back again and this resolved the issue. I am assuming it forced the system to resave the settings.