QlikView WebServer installed on a machine in a different domain than the QlikView Server causes connection issues
Article Number: 000027248 | Last Modified: 2018/06/12
Having an extra QlikView WebServer installed on a machine in a different domain than the QlikView Server causes connection issues. Digital Certificates are used for service communication and are returning the following in the WebServer log files: Certificate mismatch: cannot connect
The WebServer appears as disconnected in the Management Console.
QlikView 12.20 / November 2017 and up
The additional WebServer is disconnected because of a certificate mismatch.
Example issue: Name resolution between the services failed due to the different domain. IP address was used when adding the Service URL to connect the services.
To resolve this issue, modify the Host file located in %windir%\system32\drivers\etc\hosts on the QlikView server to add the WebServer server name and it's corresponding IP address, the same will apply to the other machine where the Web server is hosted.
Restart the WebServer after changes were made.