TCP connection succeeded but Erlang distribution failed in NPrinting

[Yoichi_Hirotake]

Executing rabbitmqctl.bat list_permissions in command prompt prints this error:

Error: unable to connect to node rabbit@NPRINTING: nodedown
DIAGNOSTICS
===========
attempted to contact: [rabbit@NPRINTING]
rabbit@NPRINTING:
* connected to epmd (port 4369) on NPRINTING
* epmd reports node 'rabbit' running on port 25672
* TCP connection succeeded but Erlang distribution failed
* suggestion: hostname mismatch?
* suggestion: is the cookie set correctly?
* suggestion: is the Erlang distribution using TLS?
current node details:
- node name: 'rabbitmq-cli-3436@NPRINTING'
- home dir: C:\Users\npdomainadmin
- cookie hash: D+xLmf+NlPkE9AReiKUnRw==

Environment:

Qlik NPrinting 

Resolution

The message indicates RabbitMQ/Erlang malfunction.

Please uninstall Nprinting completely (See article: How to completely uninstall NPrinting  ) and reinstall Nprinting again.