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When Using Kerberos Authentication to access the QMC remotely in Qlikview, the errors "Login Failed" or "This web page cannot be displayed" are thrown / Kerberos not supported in QMC

Article Number: 000024819 | Last Modified: 2018/08/28

Description

The Qlikview server has been setup with Kerberos authentication. When navigating to Accesspoint or the QMC locally on the server (localhost), everything works as expected; however, when accessing the QMC outside the server the errors "Login Failed"  and "This web page cannot be displayed" are displayed in the browser. Accesspoint works as expected outside the server.

Environments:
  • Qlikview Server, All Versions
  • Kerberos authentication

Cause

The QMC is is hard-coded to use NTLM authentication. Therefore, any changes to the config.xml in %ProgramData%\QlikTech\WebServerconfig file will be overridden (as the hardcoded value always apply).

Resolution

Kerberos authentication is not supported in the QMC on Qlikview Server, and there are currently no plans to add this feature to the Roadmap for Qlikview.

See Kerberos support using QlikView Webserver for separate information regarding Kerberos support in Accesspoint.

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Critical Issues

Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.