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How to uninstall older versions of NPrinting

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Frank_S
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How to uninstall older versions of NPrinting

Last Update:

Mar 11, 2021 2:24:02 AM

Updated By:

Sonja_Bauernfeind

Created date:

Mar 10, 2021 5:34:02 PM

Environment

  • NPrinting 18 and lower versions

 

From the Windows Control Panel
  • Uninstall NPrinting Server
  • Uninstall NPrinting Engine
  • Uninstall NPrinting Designer
  • Uninstall Erlang OTP last

 

Remove Registry Keys and manually remove services as needed
  • NP16 key: HKEY_CURRENT_USER\SOFTWARE\NPrinting
  • NP17 or higher key: HKEY_LOCAL_MACHINE\SOFTWARE\Qlik\NPrinting Server

 

Open an administrative command prompt and type the following command:
  • sc delete RabbitMQ
  • sc delete QlikViewNPrintingRepoService
  • sc delete NPrintingServer

 

Remove NPrinting folders:
  • C:\ProgramData\NPrinting
  • C:\Program Files\NPrintingServer
  • C:\Users\NPserviceAccount\AppData\Roaming\RabbitMQ
  • C:\Users\NPserviceAccount\AppData\Roaming\NPrinting

 

Steps to fully remove RabbitMQ and Erlang:
  • Uninstall RabbitMQ
  • Delete RabbitMQ service if it is still present
  • Remove the system variable "ERLANG_HOME" if it is still present
  • Uninstall Erlang
  • Kill the Erlang process "epmd.exe" if present in processes tab of Windows Task Manager
  • Remove Erlang folder (usually C:\Program Files\erl7.x.x)
  • Remove Erlang registry keys
    • HKEY_LOCAL_MACHINE\SOFTWARE\Ericsson
    • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ericsson and all subkeys)


The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

Version history
Last update:
‎2021-03-11 02:24 AM
Updated by: