Access Point shows "No Server".
How to troubleshoot?
"No Server" simply means Web Server cannot find any available QlikView Server for whatever reason.
"No Server" simply means Web Server cannot find any available QlikView Server.
However, many different reasons can cause this incident. Here's a logical way to troubleshoot:
- Is there any QlikView Server service(QVS) running at all?
- Suggested action: go through all the servers running QVS to find out whether those services are up and running using Windows "Services" applet.
- (After step 1 is checked) Can those QVS' be reached by the Management Console(QMC)?
- Suggested action: open QMC and confirm QVS are shown as running in "Status" view.
- Go to System > Settings > QVS@[hostname] > General, take notes of the qvp:// URLs
- (After step 2 is checked)Can those QVS' be reached by the server running QlikView Web Server(QVWS)?
- Suggested action: go to the server runs QVWS, confirm QVS are reachable by using "Open in server" command providing URL obtained in Step 2 above.
- (After step 3 is checked)Restart QVWS. Then open Access Point to see if it still shows "No Server".
- If still shows "No Server", check whether a domain account is used as Service Account.
- At this point, if it still shows "No Server", collect log from QVWS/QMS/QVS for further investigation.
- Verify which Service Authentication (system - about - qms) is being used. If "AD groups", you need to have the same account running all qv services. If using "Certificate Thrust", you can use different accounts.
- Start applying suggestions in other related articles such as: