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Test Server License does not match to Production License

Article Number: 000008076 | Last Modified: 2019/05/20

Description

Number of Users/Tokens/CALs on QlikView/Qlik Sense Test Server License does not automatically update to match the Product Server License. They have to be ordered additionally even when changes are made to the Production Server License.
 

Resolution

Please follow steps if the Test Server License and Production Server License do not match

For Partners that can order via Qlik's Partner Portal:
  • Create quote > Click Buy More > Add Users/Tokens/CALs to existing Test Server License> Place Order 

For indirect Customers: 
  • Contact responsible Qlik Partner

For direct Customers: 
  • Involve responsible Qlik Account Manager

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Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.

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Critical Issues

Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.