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NPrinting error: Cannot perform this operation on a closed dataset
Article Number: 000008074 | Last Modified: 2019/12/12Description
The error message is shown by NPrinting Server, normally when you click on the "Monitoring tool" option.
Cause
The problem is due to a corruption in the schedules.xml file.
Resolution
This problem is due to a corrupted file.
To remove the corrupted file:
If not, within the NPrinting Management Console, stop the NPrinting Server service, remove the schedules.xml file from this directory and reinstall NPrinting Server service. A new schedules.xml file will be generated.
To remove the corrupted file:
- Open NPrinting Server and stop the service.
- Open the folder C:\ProgramData\NPrinting\Monitor
- Remove the file schedules.xml
- Restart the server.
Does this resolve the problem?
If not, within the NPrinting Management Console, stop the NPrinting Server service, remove the schedules.xml file from this directory and reinstall NPrinting Server service. A new schedules.xml file will be generated.
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