When a QlikView Desktop cannot get license leased and keep as Personal Edition, please follow article #2427 for troubleshooting.
In particular, when checking Settings.ini (in "C:\Users\USER\AppData\Roaming\QlikTech\QlikView\Settings.ini
") and see the following line:
LeasedLicenseCheck=Failed to Read. Error code = 0x80041010
LeasedLicenseCheck=Failed to Connect. Error code = 0x8004100E
LeasedLicenseCheck=Failed to Connect Error code = 0x80070422
LeasedLicenseCheck=Failed to Connect Error code = 0x800705AF
Error code = 0x80041010 means some WMI related classes cannot be found or have failed to initialise. It can be due to a corrupt or inconsistent repository. As a result, QlikView cannot handle leased license correctly.
To make sure this is WMI related do either of the following:
- Start a command line and run this command:
- wmic /Failfast:on /node:"localhost" product GET /all
- If this command is successfully run, that means WMI has no problem.
- If this command returns any failure, that means WMI is not running properly.
- Run wmimgmt.msc > Right-click WMI Control (Local), and then click Properties.
- If the Properties window shows "Successfully connected to...", WMI has no problem.
- If the Properties windows shows "Faild...", WMI is not running properly.
If WMI related, do the following:
- Stopped the winmgmt service
- Renamed the corrupted repository (C:\WINDOWS\system32\wbem\Repository)
- Started the winmgmt service
If this not resolve the problem, the customer should consult Microsoft Support in order to resolve WMI related issue.
See microsoft KB https://support.microsoft.com/en-us/kb/2756402
for more information