Not Able To Open Section Access Protected QlikView Application (QVW) File After Upgrade

After system upgrade Section Access protected QlikView application file can not be accessed. The user gets access denied message from QlikView Server or QlikView Desktop client. 

Commonly either of the below changes have been made during the upgrade:

• QlikView server machine name changed
• Domain name changed
• Domain user name changed
• QlikView Server authentication method changed
• QlikView Server directory service changed
• New QlikView license number has been applied
• Moving data sources to different location (either file or database)
• Renaming data sources (either file or database)

System changes have made the Section Access user credentials invalid in the system, and thereby access is being denied for users.


 

Depending in the Section access setup, there can be different options to recover the access to the QlikView application.

Using Strict Exclusion to limit user access 
Move data source can lead to missing data, leading to strict exclusion locking user out from application 
1. Revert to old QVW that contains data
2. Correct the script to fit the new data source setup

Using NTNAME as Section Access credential
Changed domain or machine name can make previous NTNAME value obsolete.
1. Access the file with an other user that is still valid, for example USERID value if such exists
2. Restore machine or domain name to make SA user valid
3. Rename machine to old domain name to mimic old domain to unlock section access

Using SERIAL to lock Section Access to specific license number
User access tied to license number will fail in new license is applied
1. Use other user not linked to license, to unlock and edit the script
2. Change license back to previous number

Using NTSID  as Section Access credential
The NTSID is fetched from the local Windows, the logon will fail if the NTSID is incorrect or missing
1. Access the file with an other user that is still valid, for example USERID value if such exists
2. The NTSID has to be restored in Windows, if only NTSIDs are used in Section Access,