Many customers run their user desktops through Citrix. Is QlikView officially supported to run on Citrix? License lease with citrix
There is no "official" statement regarding Citrix being supported or not. Currently QlikTech does not test QlikView Developer in a Citrix environment, therefore it is not listed as an officially supported platform.
QlikView Developer will however run in a Citrix environment but there are some things to be aware of:
- License lease only allows a borrowed cal to be used twice in a 24 hour period - this can cause problems if the user connects to many different servers in a Citrix "Farm" during this time. A single user can lease up to two licenses to two separate workstations within a 24 hour period. An attempt to lease a third license in a 24 hour period will be revoked if the same User ID is used. Additionally, the existing license lease of the third machine, should there be one previously existing, will be revoked in the case where the same User ID has leased a license from two other workstations in the previous 24 hour period. The third machine will however be able to lease a license after 24 hours have passed.
- Please note the change per knowledge article 000024359 Quarantine Period For Named User And Document CALs In QlikView Has Changed:
The quarantine time for Named User and Document CALs will be set to 7 days by the following deliveries;
QlikView 11.20 SR16
QlikView 12.00 SR6
QlikView 12.10 IR and later
- Using local client keys is the recommendation for large server farms with a copy of the license added to each Citrix Server which the user may use. This can lead to a big administrative overhead in large Citrix environments.
- Memory Usage
- QlikView Developer can use lots of RAM. In a Citrix environment many users share a server's RAM and there is significant risk that memory usage could become a problem and should be carefully planned.
Any problems encountered in a Citrix environment will need to be replicated in a non-Citrix environment in order to be acknowledged as defects.