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Task Won't Run in Publisher - Adjust Chunk Size
Article Number: 000003187 | Last Modified: 2018/06/11Description
When there's more than 70+ tasks setup they will not run (either manually or automatically).
Another symptom is if the 'Last Executed' and 'Started/Scheduled' fields suddenly show blank in the QMC and they have previously populated.
Possible errors associated with the issue:
Another symptom is if the 'Last Executed' and 'Started/Scheduled' fields suddenly show blank in the QMC and they have previously populated.
Possible errors associated with the issue:
- workorderResult.ErrorMessage = "(Trying to send workorder - SendSaveAllTasks) Failed to contact distributionservice at " + clusterMember.QDSWebAddress.ToString();
- workorderResult.ErrorMessage = "Failed to contact distributionservice at " + clusterMember.QDSWebAddress.ToString();
- workorderResult.ErrorMessage = "(Exception - GetWSForUrl - SendSaveConfiguration)Failed to contact distributionservice at " + clusterMember.QDSWebAddress.ToString();
Additional errors and behaviour patterns, as well as more information about about related settings, can be found in article number 000027270 QlikView Management Console shows incorrect information about the status of tasks
A configurable field in the QMS config-file is added: <add key="QMSChunkSize" value="100"/>
A configurable field in the QMS config-file is added: <add key="QMSChunkSize" value="100"/>
Default location of the config file: C:\Program Files\QlikView\Management Service\QVManagementService.exe.config
This is used to set the chunksize of the workorder that is sent from the QMS to QDS. It can fix issues when tasks with subtasks fail with the
following, or similar, info in the QMS log: workorderResult.ErrorMessage = "(Exception - GetWSForUrl - SendSaveConfiguration)Failed to contact distributionservice at " + clusterMember.QDSWebAddress.ToString();
Default chunk size is 100
Default location of the log file: C:\ProgramData\QlikTech\ManagementService\Log
Cause
This is usually due to a communication issue between the Qlikview Management Service and the Qlikview Distribution Service.
The most likely scenario from QlikView side is that the QDS notifications from QMS have passed the default limitations. As by default, tasks will be sent in "chunks" of 100, timing issues can occur when the workorder including the task list is sent back and forth between the Management Service and Distribution Service.
The most likely scenario from QlikView side is that the QDS notifications from QMS have passed the default limitations. As by default, tasks will be sent in "chunks" of 100, timing issues can occur when the workorder including the task list is sent back and forth between the Management Service and Distribution Service.
Resolution
The solution is to change the "chunk" size to a lower number.
1- Go to default location of the config file: C:\Program Files\QlikView\Management Service\QVManagementService.exe.config
2- Then adjust the QMSChunkSize from 100 to 50
4- Restart the QMS service.
1- Go to default location of the config file: C:\Program Files\QlikView\Management Service\QVManagementService.exe.config
2- Then adjust the QMSChunkSize from 100 to 50
- <add key="QMSChunkSize" value="50"/> . The value 50 is not a set value. It may be necessary to test different values, such as 20,15,10, 5, etc, dependent on the system and environment.
4- Restart the QMS service.
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