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May 10, 2022 3:23:50 PM
Mar 8, 2016 10:38:38 PM
The Qlik Sense Hub, Management Console or Data editors show symbols instead of menu icons.
Figure 1: The Qlik Sense Data editor without icons but unexpected symbols
Figure 2: The Qlik Sense Management Console (on-premise installation) showing symbols rather than icons.
Add the Qlik Sense server URL to the Internet Explorer Trusted Sites. If you do not have permission to do so, contact your local system administrator.
Do the following:
Source: Qlik Sense Enterprise Administration Help.
Internet Explorer may be configured to Ignore font styles specified on webpages. If you do not have permission to do so, contact your local system administrator.
Do the following:
Internet Explorer may be configured to disable Font Download. If you do not have permission to do so, contact your local system administrator.
Do the following:
If the above do not resolve the issues, validate what registry value is set for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\kernel\ and the MitigationOptions QWORD value.
If the value is set to 1000000000000 then this is caused by a Windows 10 specific Group Policy Object which blocks untrusted font from being rendered in IE. See Computer Configuration\Administrative Templates\System\Mitigation Options\Untrusted Font Blocking
You can attempt to adjust the value to 2000000000000 and reboot the machine, but it is highly likely that this is being pushed by GPOs in the organization so a more robust fix is to follow up with your system administrators about this GPO setting.
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