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Qlik Sense NPrinting On-Demand Extension Showing Internal Server Error

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Sonja_Bauernfeind
Digital Support
Digital Support

Qlik Sense NPrinting On-Demand Extension Showing Internal Server Error

Last Update:

May 19, 2021 8:52:28 AM

Updated By:

Andre_Sostizzo

Created date:

May 9, 2019 11:30:56 AM


The Qlik Sense NPrinting On-Demand Extension is showing a 500 Internal Server Error in Google Chrome Developer Tools.
The report is never able to generate.

In the Qlik NPrinting Engine logs the following error appears:

ERROR: Cannot apply filter Filters: [Fields: [Name: ConnectionId: 747678c3-0213-43bd-9bcd-51ac8d26d7cb, Values: [String:, String:], Override: False, Void: False, Name: ConnectionId: 747678c3-0213-43bd-9bcd-51ac8d26d7cb, Values: [String:Active], Override: False, Void: False], Void: False], Bookmark: , Void: False to current document data. 

Environment

Qlik Sense Enterprise on Windows , February 2019 SR1 and later
Qlik NPrinting ,  November 2018 and later

 

Cause:


The issue is caused by conflicting filters in the Qlik NPrinting Web Console.

 

Resolution:



These filters can be checked by navigating to the Apps --> Filters and the Reports --> Filters for the App.

Filters are applied in the following sequence:

  • Qlik NPrinting
  • Qlik Sense

The Qlik NPrinting filters need to match what is selected in the Qlik Sense App in order to run a report.
The selection list will show these values are not valid and show them as greyed-out.

 

Internal Investigation IDs:

  • QLIK-94981
Contributors
Version history
Last update:
‎2021-05-19 08:52 AM
Updated by: