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Oct 23, 2020 5:15:04 AM
Jul 10, 2013 8:13:13 AM
CAL (Client Access License) information is stored in a combination of PGO files. If information becomes corrupt or is lost, the only way to bring back the CAL assignments without reassigning them all is to restore the PGO files from a backup. This article will describe steps to restore the necessary files from a backup.
For information on how to create a backup, please review this article: How to make a backup of PGO files
QlikView all versions
Instructions for restoring PGO files from a backup:
Dear @Sonja_Bauernfeind / @Troy_Raney ,
Can you please help me with understanding what all precautions need to be taken before restoring a backup of these pgo files. I am currently migrating a qlikview environment, & need to reassign the Doc CALs.
Just need to make sure I have all the possibilities addressed before actually trying this step.
Regards,
Rohan.
Hello @Rohan
Having a backup of your current situation is the only precaution we can offer. Though, usually, the backup restoration is intended to either resolve an issue (meaning the current setup is incorrect) or to assist in migration (meaning the current setup has no allocations at all), so having to fall back is not generally intended.
All the best,
Sonja
Hello @Sonja_Bauernfeind ,
My concern is from the migration pov, since i have missed any the dashboard to be published on accesspoint & restore the pgo files, what can the impact be ? & later if i publish that missing dashboard, will it assign the doc CALs correctly or not assign any at all.
Regards,
Rohan.
Hello @Rohan
We do not have a testing scenario for this. I would recommend testing your migration in a test environment first to verify your workflow and then migrating to a new production environment. If you need direct assistance with this, we can recommend our professional services.
All the best,
Sonja