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What is the default user session timeout in Qlik Cloud?

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Sonja_Bauernfeind
Digital Support
Digital Support

What is the default user session timeout in Qlik Cloud?

Last Update:

Jan 26, 2023 2:14:57 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jul 31, 2020 6:56:58 AM

What is the default user session timeout for Qlik Sense Business and Qlik Sense Enterprise SaaS? Can the session timeout for Qlik Cloud be changed?

The default (fixed) value is set to 30 minutes. This is controlled by SESSION_TTL.

It is not currently possible to adjust the session timeouts in the Qlik Cloud.

 

 

Environment:

Qlik Cloud 

 

 

 

Comments
Emmanuelle__Bustos
Partner - Specialist
Partner - Specialist

Hi Sonja, 

Thank you.

alen_valdes_201
Partner - Contributor III
Partner - Contributor III

Good afternoon Sonja.
It is still not possible to parameterize the Session Time Out in Qlik SaaS?... through a ticket for a specific tenant, it is not possible either?

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @alen_valdes_201 

It is not possible to configure the session timeout in Qlik Cloud, no.

We have some active ideas from our community members going though - if you'd like to add your voice and vote to them. This will help our product teams review requested features.

Qlik Sense Session Timeout Timer 
Adjusting the user session timeout in Qlik Sense Business OR auto re-sign-in 

All the best,
Sonja 

alwynkfinal2
Contributor III
Contributor III

Hi @Sonja_Bauernfeind,

So if I understand you correctly, you cannot change the timeout of a MySQL query in Qlik Cloud to be less than 30 minutes?

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @alwynkfinal2 

This article focuses on user sessions, rather than database connections. Can you provide more context about your question?

All the best,
Sonja 

alwynkfinal2
Contributor III
Contributor III

Hi Sonja,

Apologies, I didn't read properly!

The context is in regards to this post:

https://community.qlik.com/t5/Move-to-SaaS/MySQL-Connection-Timeout-Troubles/td-p/2015312

I'm having serious troubles with connections in SaaS.

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @alwynkfinal2 I can see that Marcus has replied to you there and I would suggest continuing the discussion there with him. 

All the best,
Sonja 

WSKH
Contributor
Contributor

Hi,

It is still not possible to parameterize the Session Time Out in Qlik SaaS ?

Thanks

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @WSKH 

Not at present.

I recommend leaving your vote and comment on the feedback/idea that suits your requirement best:

Qlik Sense Session Timeout Timer 
Adjusting the user session timeout in Qlik Sense Business OR auto re-sign-in 

All the best,
Sonja 

Version history
Last update:
‎2023-01-26 02:14 AM
Updated by: