Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Apr 26, 2021 6:53:42 AM
Apr 26, 2021 6:53:42 AM
The Qlik Alerting Condition and the Qlik Alerting Connector Hub services start and stop immediately after an upgrade.
A previous version of Qlik Alerting had been installed, but not configured.
These error has present in the logs:
Connector Hub Service:
Error: Cannot find module '../functions'
Require stack:
- C:\Program Files\Qlik Alerting\connector-hub\middleware\controllers\request.js
- C:\Program Files\Qlik Alerting\connector-hub\middleware\controllers\connector.js
- C:\Program Files\Qlik Alerting\connector-hub\middleware\controllers\index.js
- C:\Program Files\Qlik Alerting\connector-hub\services\sources.js
- C:\Program Files\Qlik Alerting\connector-hub\services\index.js
- C:\Program Files\Qlik Alerting\connector-hub\middleware\routes.js
- C:\Program Files\Qlik Alerting\connector-hub\index.js
at Function.Module._resolveFilename (internal/modules/cjs/loader.js:982:15)
at Function.Module._load (internal/modules/cjs/loader.js:864:27)
at Module.require (internal/modules/cjs/loader.js:1044:19)
at require (internal/modules/cjs/helpers.js:77:18)
at Object.<anonymous> (C:\Program Files\Qlik Alerting\connector-hub\middleware\controllers\request.js:1:30)
at Module._compile (internal/modules/cjs/loader.js:1158:30)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1178:10)
at Module.load (internal/modules/cjs/loader.js:1002:32)
at Function.Module._load (internal/modules/cjs/loader.js:901:14)
at Module.require (internal/modules/cjs/loader.js:1044:19) {
code: 'MODULE_NOT_FOUND',
requireStack: [
'C:\\Program Files\\Qlik Alerting\\connector-hub\\middleware\\controllers\\request.js',
'C:\\Program Files\\Qlik Alerting\\connector-hub\\middleware\\controllers\\connector.js',
'C:\\Program Files\\Qlik Alerting\\connector-hub\\middleware\\controllers\\index.js',
'C:\\Program Files\\Qlik Alerting\\connector-hub\\services\\sources.js',
'C:\\Program Files\\Qlik Alerting\\connector-hub\\services\\index.js',
'C:\\Program Files\\Qlik Alerting\\connector-hub\\middleware\\routes.js',
'C:\\Program Files\\Qlik Alerting\\connector-hub\\index.js'
]
}
internal/modules/cjs/loader.js:985
throw err;
^
Condition Service:
Error: Cannot find module '../cache'
Require stack:
- C:\Program Files\Qlik Alerting\condition\middleware\controllers\condition\handler.js
- C:\Program Files\Qlik Alerting\condition\middleware\controllers\condition\index.js
- C:\Program Files\Qlik Alerting\condition\middleware\controllers\index.js
- C:\Program Files\Qlik Alerting\condition\services\condition.js
- C:\Program Files\Qlik Alerting\condition\services\index.js
- C:\Program Files\Qlik Alerting\condition\middleware\routes.js
- C:\Program Files\Qlik Alerting\condition\index.js
at Function.Module._resolveFilename (internal/modules/cjs/loader.js:982:15)
at Function.Module._load (internal/modules/cjs/loader.js:864:27)
at Module.require (internal/modules/cjs/loader.js:1044:19)
at require (internal/modules/cjs/helpers.js:77:18)
at Object.<anonymous> (C:\Program Files\Qlik Alerting\condition\middleware\controllers\condition\handler.js:1:22)
at Module._compile (internal/modules/cjs/loader.js:1158:30)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1178:10)
at Module.load (internal/modules/cjs/loader.js:1002:32)
at Function.Module._load (internal/modules/cjs/loader.js:901:14)
at Module.require (internal/modules/cjs/loader.js:1044:19) {
code: 'MODULE_NOT_FOUND',
requireStack: [
'C:\\Program Files\\Qlik Alerting\\condition\\middleware\\controllers\\condition\\handler.js', 'C:\\Program Files\\Qlik Alerting\\condition\\middleware\\controllers\\condition\\index.js',
'C:\\Program Files\\Qlik Alerting\\condition\\middleware\\controllers\\index.js',
'C:\\Program Files\\Qlik Alerting\\condition\\services\\condition.js',
'C:\\Program Files\\Qlik Alerting\\condition\\services\\index.js',
'C:\\Program Files\\Qlik Alerting\\condition\\middleware\\routes.js',
'C:\\Program Files\\Qlik Alerting\\condition\\index.js'
]
}
internal/modules/cjs/loader.js:985
throw err;
^
Modules '../functions' and '../cache' are not part of the current installation, so something must have carried out from the previous incomplete installation.
Completely uninstalling and reinstalling alerting should fix the issue.