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NPrinting appears to overwrite Qlik Sense certificates when Qlik Sense is installed with 'localhost' as the computer name

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Frank_S
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NPrinting appears to overwrite Qlik Sense certificates when Qlik Sense is installed with 'localhost' as the computer name

Last Update:

Sep 9, 2021 5:18:21 AM

Updated By:

Sonja_Bauernfeind

Created date:

Nov 13, 2019 4:01:49 PM

NPrinting overwrites Qlik Sense certificates upon the initial preview of an NPrinting report

NPrinting Connections to Qlik Sense fail

Normal operation of Qlik Sense is affected

Before Preview:
User-added image

After Preview:
User-added image

 

Cause:

  • NPrinting and Qlik Sense have been installed on the same computer. (although this is not a supported configuration, we understand that for DEMONSTRATION and TESTING purposes that a single server install is occasionally performed).
  • When Qlik Sense is installed with 'localhost' rather than the Netios computer name of the Qlik Sense server, a local host certificate is installed on the Qlik Sense server
  • NPrinting certificate appears to overwrite the Qlik Sense server certificate because Nprinting has an identical certificate name (Currently being checked by R&D as to the true source of the QS localhost certificate deletion).

 

How to resolve the issue:

  • NOTE: Single server deployments of NPrinting and Qlik Sense are not officially supported. See https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/Supported-unsupported-c...
  • Where POC's (proof of concepts) are concerned, use the hostname/netbios server name when installing the Qlik Sense software. Do NOT user 'localhost' nor the IP address statically/manually or dynamically assigned to the Qlik Sense server.
  • If you have originally used 'localhost' when installing the Qlik Sense server, see the following article in order to create new QS certificates while concurrently updating the Qlik Sense installation using the hostname/netbios server name of the Qlik Sense server computer.
 
 
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Last update:
‎2021-09-09 05:18 AM
Updated by: