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How to download Qlik Products

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Sonja_Bauernfeind
Digital Support
Digital Support

How to download Qlik Products

Last Update:

Jun 19, 2023 7:16:03 AM

Updated By:

Sonja_Bauernfeind

Created date:

Mar 18, 2022 3:30:17 AM

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Are you looking to download your purchased Qlik Products or download a Trial? All supported on-premise Qlik Products can be downloaded from Qlik's Product Download Site.

To access the Download Site, you need an active QlikID. You will be able to see all products your account is eligible for.

You can access the Download Page directly here, or navigate to it from the Community Home page:

  1. Open the Qlik Community
  2. Click on Support
  3. Select Product Downloads

    How to Download.png

This shows the download page with the Latest release and patch preselected.

  1. Choose a different filter in (1Show Releases if you are looking for older product versions. By default, only the Latest release and patch will be displayed. 

    Show Latest Releases only.png

  2. From here:

    1. choose your Product Category (Qlik Data Analytics, Qlik Data Integration, Search All),
    2. your Product,
    3. your Release,
    4. and Release Number.
    5. Then click the Download Link

      Make selections and download the product.png
Unsupported versions are not available for download. See Product Lifecycle for details on what versions have reached end of support. 

Alternatively, instead of selecting your product directly, you can also search all available columns:

  1. Click the Magnifying Glass
  2. Begin typing your search
  3. Select the result
  4. Confirm the result
If you encounter issues with the download site, start a chat with us and we will be able to help you right away.

 

Click here for video transcript

 

Labels (1)
Comments
douaa
Contributor
Contributor

Hey i'm new with qlik whenever i gi to downloads an error occurs  with the message" Oops! Something went wrong. We can help!..."

if the problem is with my profile what exactly can be the problem

thanks in advance 

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @douaa 

Have you been able to get assistance through our chat? 

If not yet, please click the blue Help chat bubble in the bottom right corner of the screen to connect with one of our agents to assist you.

click help.png

All the best,
Sonja 

Jimmy_Swardhammar
Contributor
Contributor

the link to download page is dead!

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Jimmy_Swardhammar 

I've tested the download page and was able to access it; have you had success reaching it since then? If not, I can get a ticket logged for you, or you can contact our support agents directly in chat (see the Contact Support button in the bottom right corner).

All the best,
Sonja 

AmirTaub
Contributor II
Contributor II
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @AmirTaub 

Please contact our live chat by using the Contact Support button in the bottom right corner. Your account will need to be modified to allow you access.

All the best,
Sonja 

Mahamed_Qlik
Specialist
Specialist

Hi Sonja,

I have followed with the steps in videos and added 3rd party cookies but I am getting below error 

Mahamed_Qlik_0-1681030541825.png

 

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Mahamed_Qlik 

Does the issue persist for you currently?

I can recommend the following:

  • This is likely caused by a firewall or proxy blocking the required WebSocket connection. Can you verify if any outbound traffic is being blocked on your end?
  • If no traffic is blocked, I still recommend testing a different device (preferably directly connected to the internet rather than going through a proxy) and browser
  • Should this still not help, please contact support (the blue "Contact Support" button in the bottom right corner)

All the best,
Sonja 

 

Mahamed_Qlik
Specialist
Specialist

Hi Sonja,

 

  • This is likely caused by a firewall or proxy blocking the required WebSocket connection. Can you verify if any outbound traffic is being blocked on your end? -- How would I test it?
  • I have tried on mobile with different network and same issue occured
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Mahamed_Qlik 

For the firewall: You'd need to check with your local IT department to assist you.

As you are still experiencing issues accessing the download site, though, I'd recommend contacting support (click the blue button in the bottom right corner to get a chat started), so that we can help you get whatever you need.

All the best,
Sonja 

Version history
Last update:
‎2023-06-19 07:16 AM
Updated by: