After upgrading to QlikView April 2019 License Service shows downArticle Number: 000078720 | Last Modified: 2019/08/19
Sample image below shows that the "License Service" is down with error message:
- Check which Qlikview license you are using. If you need a Signed License key, please reach out to your Qlik Account Manager or raise a Customer Support (license-related) ticket at our Support Portal.
- Excerpt from a Release notes for Qlikview April 2019 in relation to the new component introduced:
"New License Service component for QlikView April 2019
In QlikView April 2019 or later, a new License Service component is delivered together with QlikView. This service is used when the signed key is used for product activations. The License Service will connect to a License Backend Service, hosted by Qlik, for product activations and Entitlement Management. This activation process is required for using a unified licensing solution. The new activation process is currently optional for QlikView Server. The use of this activation process is also required if you want to use the new Professional and Analyzer Users licenses (user-based) and Analyzer Capacity licenses (capacity-based) introduced with QlikView April 2019. The License Service uses port 443 for accessing the end-point at https://license.qlikcloud.com and retrieving license information"
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