Native Path:( *** ) System error:( *** )

[Alan_Slaughter]

A scheduled task or simple reload fails with:  

Error: Cannot open file: 'lib://Files/Files\Files_Files\Files_Files.csv' (Native Path: ***

System error: ***)

Environment:

Qlik Sense Enterprise on Windows 
Qlik Sense Desktop 

Resolution and Troubleshooting:

Verify that the data is accessible from the Qlik Sense Scheduler attempting to trigger the reload. If you are reloading from a Qlik Sense Desktop client, verify that the data is available to the logged-in user running the Qlik Sense Desktop.

If you have more than one active scheduler performing reloads, all data must be accessible for all nodes. Otherwise, the reload will fail when it is executed on one that does not have access.

Examples:

Loading from a QDBC database, the ODBC connection must exist on all scheduler nodes and not only the original one where the task or document was created. 

Loading from a file, such as a QVD, the files need to be accessible from all scheduler nodes.