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NPrinting tasks fail with Navigator stuck or died on connection navigator in log file

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Sonja_Bauernfeind
Digital Support
Digital Support

NPrinting tasks fail with Navigator stuck or died on connection navigator in log file

Last Update:

May 28, 2021 6:41:22 AM

Updated By:

Sonja_Bauernfeind

Created date:

Feb 15, 2019 5:11:27 AM

NPrinting tasks fail with the following log entry:

Navigator stuck or died on connection navigator=qlikview;documentpath="\\PATH\document.qvw", forcing close of resolver. 1 unprocessed request(s) will be reenqueued.

 

Environment:

 

Resolution:

 

Antivirus activity detected blocking easyhook64svc.exe

EasyHook is used to inject code inside the QV.exe.

Default paths to exclude are, for example: C:\Program Files\NPrintingServer\NPrinting\Engine and the document storage location. More information on exclusions under Qlik NPrinting Server and Designer Anti Virus Folder Exclusions

Have easyhook64svc.exe excluded from the Antivirus detection.

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Last update:
‎2021-05-28 06:41 AM
Updated by: