Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW

Error when adding rim node to new Qlik Sense install

No ratings
cancel
Showing results for 
Search instead for 
Did you mean: 
Alan_Slaughter
Support
Support

Error when adding rim node to new Qlik Sense install

Last Update:

Jul 23, 2021 6:24:25 AM

Updated By:

Sonja_Bauernfeind

Created date:

Feb 8, 2019 4:20:54 PM

Error(s) in logs when adding rim node to new Qlik Sense install such as the following:

Could not connect to database. Make sure that the database service is running and accepting connections, that database QSR exists and that the password for user 'xxxxxx.com\qlikservice' is correct

CustomAction CA_ConnectToSharedPersistenceDb returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Environment:

Qlik Sense Enterprise on Windows 

 

The Rim node cannot communicate to the Central node. To resolve this, verify that the database is set up to correctly accept connections.

See How to configure Qlik Sense to use a standalone PostgresSQL database on general configuration advice. 

Labels (2)
Contributors
Version history
Last update:
‎2021-07-23 06:24 AM
Updated by: