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"Insufficient privileges" when triggering a reload task with a RootAdmin Role

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"Insufficient privileges" when triggering a reload task with a RootAdmin Role

Last Update:

Nov 12, 2020 6:19:00 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jan 31, 2019 5:10:46 AM

A RootAdmin user is able to trigger a Reload Task but the action fails with "Insufficient Privileges".
Importing of Apps is also prohibited. 

  • RootAdmin role is given to the user
  • The user also has an Analyzer Access token or an Analyzer Capacity license assigned 
  • The user is also able to use the hub

Environment: 

Qlik Sense any version with Analyzer Access tokens or Analyzer Capacity available. 
 

When the request is presented to Qlik Repository Service the user's Access Type is checked. Users with Analyzer licenses are not able to modify or create apps, and thus the request is denied with error code HTTP 403 visible in Browser Development tools in the browser. 

Administrators should either have no access to the Hub and thus no license, or a professional license.

 

Resolution:

 
Qlik Sense April 2018 introduced Analyzer and Professional Access Tokens. Only Professional tokens can successfully trigger reload tasks and import apps.

To resolve: Assign a Professional Token to the user or ensure the user does not use the hub and remove the current token assignment fro the user. 

Qlik Sense February 2019 introduced Analyzer Capacity licenses. Users who are assigned an Analyzer Capacity license will not be able to reload tasks or import apps.
 
To resolve: Exclude the user from receiving Analyzer Capacity licenses based on Adjusting access to Analyzer Capacity in Qlik Sense February 2019 or later or ensure the user does not use the hub.
 
 
An Idea was brought to the Qlik Developer team to look into changing this behaviour. See RootAdmin + Analyzer token = LESS access to QMC  for details and leave your notes!
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Last update:
‎2020-11-12 06:19 AM
Updated by: