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Deallocated - 'Quarantined' Sense Account License Reverts to allocated

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Sonja_Bauernfeind
Digital Support
Digital Support

Deallocated - 'Quarantined' Sense Account License Reverts to allocated

Last Update:

Apr 7, 2022 10:15:01 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jan 4, 2019 4:20:48 PM

In the License Management section of the QMC, If there is an Access Rule that exists that has 'Allow Access' selected based on an attribute for an account that is trying to be deallocated - it will override the Quarantine status for that account once it is logged in to.

The message associated to this configuration located in the License_Repository.log - will display as Skipping return of quarantined user access tokens, since tokens are disabled in license.

allow access.png

Environment:

 

The underlying cause is an access rule, in the License Management section in QMC, that is configured to Automatically Allow the account Profession or Analyzer access.

 

Resolution:


Remove access rule that Automatically Allows Professional or Analyzer access.

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Last update:
‎2022-04-07 10:15 AM
Updated by: