GeoAnalytics getting error: QVX_SYNTAX_ERROR:...Size of dataset is higher than maximum size allowed by license.

[Sonja_Bauernfeind]

A user is getting the error:

QVX_SYNTAX_ERROR:........Size of dataset is higher than maximum size allowed by license. Please contact your Qlik sales representative for upgrade options.

Environment:

Qlik GeoAnalytics 
 

Resolution:

when using QGA Base there are limits route calculations and location lookups per call. The max route calculations is 400 per call and 50000 location lookups per call. Check out the license metrics for QGA for more info> https://www.qlik.com/us/legal/license-terms

It's good practice to split up large tables when making the connector calls, here's a guide: Splitting up GeoAnalytics connector operations.

[nasarkhann]

Hi @Sonja_Bauernfeind ,

We are getting the below error, can you please advise why?

Error: Connector reply error: QVX_SYNTAX_ERROR: Routing is not allowed by license. Please contact your Qlik sales representative for upgrade options.

Case: 02223884

Best Regards

[Sonja_Bauernfeind]

Hello @nasarkhann 

I see that you already have a case open. Your engineer will assist you on your query!

-Sonja 

[nasarkhann]

If there was support I wouldn't come to community. Anyway thanks I will followup.

[piotr-bratek]

Hi Sonja,
what about Qlik Cloud?
Is that the only way to split routes into 400 row packages?

No other way like for Client-Managed to change settings https://community.qlik.com/t5/GeoAnalytics/GeoMap-error-QVX-SYNTAX-ERROR-Too-many-rows-in-dataset-Ma... ?

[Sonja_Bauernfeind]

Hello @piotr-bratek 

The only thing I am aware of is Splitting up GeoAnalytics connector operations. A setting like the one you mention does not exist in Qlik Cloud. 

I'd recommend posting about the challenge in the appropriate forum, though I'll also reach out to an SME to see if I can get anything more specific for you.

All the best,
Sonja