One or more of your shared persistence file share folders has not been configured correctly, or the service user does not have the appropriate access permission
Article Number: 000058328 | Last Modified: 2019/03/05
Qlik Sense install fails and registers "One or more of your shared persistence file share folder has not been configured correctly, or the service user does not have the appropriate access permissions."
Other possible errors: Action 14:23:10 34 The service user does not have permission to write to the Root folder, make sure that it exists and has the correct permissions.
CustomAction CA_ValidateSharedFolders returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
If the used service/admin domain account has the required permissions to access the share which can be accessed via UNC path, further investigation may be necessary.
Assuming Qlik Sense installation documentation was followed, likely there is an issue with the account used.
- Try another admin account to install
- Then update the Qlik Sense Services to used the correct service account.