After restoring a database backup and attempting to start Qlik Sense you see the following errors in the repository log and QMC and the Hub will not work.
Logs showed these errors:
12 20180816T115644.772+0200 INFO QlikServer1 System.Repository.Repository.QRSMain 16 1ddd3da9-3b36-426c-9064-606268c0e733 DOMAIN\qvservice Connected to QSMQ database 1ddd3da9-3b36-426c-9064-606268c0e733
13 20180816T115644.886+0200 ERROR QlikServer1 System.Repository.Repository.Core.Database.StartupLock 16 3c843de6-2490-4e74-ac81-ffba920d67ee DOMAIN\qvservice Inactive lock existance check for database 'QSR' failed: permission denied for relation _locktable 3c843de6-2490-4e74-ac81-ffba920d67ee
14 20180816T115644.905+0200 ERROR QlikServer1 System.Repository.Repository.QRSMain 16 f1c4b85a-0cfd-416f-a4fe-e415c7dba3f5 DOMAIN\qvservice Fatal exception permission denied for relation _locktable↵↓Inactive lock existance check for database 'QSR' failed: permission denied for relation _locktable NO-STACKTRACE↵↓ at Repository.Core.Database.QuerySupport.PgDatabaseQuerySupport.ProcessResult(String operation, PgOperationResult result)↵↓ at Repository.QRSMain.WaitForLock(Action action, TimeSpan interval)↵↓ at Repository.QRSMain.Main() f1c4b85a-0cfd-416f-a4fe-e415c7dba3f5
15 20180816T115644.927+0200 ERROR QlikServer1 System.Repository.Repository.Core.Database.StartupLock 16 c3036dcc-0cd3-4984-b02c-75c6bc4c5848 DOMAIN\qvservice Removal of active lock for database 'QSR' failed: Failed to execute query: '↓⇔⇔⇔DELETE FROM _locktable↓⇔⇔⇔WHERE name = :p1 AND node = :p2 AND inactive = 'false'↓⇔⇔'. Exception: permission denied for relation _locktable c3036dcc-0cd3-4984-b02c-75c6bc4c5848
After restoring a database backup Qlik Sense Repository Services is crashing immediately after starting the service.
Logs showed these errors:
1 26.28.0.0 20201214T211607.575+0200 INFO QlikServer1 b6b0d382-7151-433a-ae25-528ae2f05843 Command=Start repository;Result=0;ResultText=Success 0 0 0 INTERNAL System 0 Not available Repository Not available Not available Start repository 0 Validating certificates. b6b0d382-7151-433a-ae25-528ae2f05843
2 26.28.0.0 20201214T211619.409+0200 ERROR QlikServer1 00e7721a-7314-4836-bde7-cdbcd53a4760 Command=Start repository;Result=-2146233088;ResultText=Error: An exception was thrown while invoking the constructor 'Void .ctor(Qlik.Sense.Logging.IQSLogManager, Repository.Core.INodeConfig, Qlik.Sense.Communication.Security.ICertSetup, Qlik.Sense.Common.Communication.REST.Server.IRESTEngineFactory, Repository.Core.ISystemInformation, Qlik.Sense.Common.Logging.ILogMaster)' on type 'ApiService'. ---> An exception was thrown while invoking the constructor 'Void .ctor(Qlik.Sense.Common.ITypeResolver, System.Func`1[Repository.Core.Repository.Database.Common.IDatabaseContext], Autofac.ILifetimeScope, Repository.Core.Repository.Common.ITransactionUtility, Repository.Core.Repository.Common.IRepositoryEntityCache, Repository.Core.INodeConfig, Qlik.Sense.Logging.IQSLogManager, Repository.Core.Repository.Common.ILifetimeScopeEntityCache, Repository.Core.Repository.Common.IEntityFrameworkExtendedWrapper)' on type 'EntityTransactionRepository'. ---> An exception was thrown while invoking the constructor 'Void .ctor()' on type 'DatabaseContext'. ---> Failed to update MigrationLog table (See inner exception for details.) (See inner exception for details.) (See inner exception for details.) 0 0 0 INTERNAL System 0 Not available Repository Not available Not available Start repository -2146233088 An exception was thrown while invoking the constructor 'Void .ctor(Qlik.Sense.Common.ITypeResolver, System.Func`1[Repository.Core.Repository.Database.Common.IDatabaseContext], Autofac.ILifetimeScope, Repository.Core.Repository.Common.ITransactionUtility, Repository.Core.Repository.Common.IRepositoryEntityCache, Repository.Core.INodeConfig, Qlik.Sense.Logging.IQSLogManager, Repository.Core.Repository.Common.ILifetimeScopeEntityCache, Repository.Core.Repository.Common.IEntityFrameworkExtendedWrapper)' on type 'EntityTransactionRepository'. ---> An exception was thrown while invoking the constructor 'Void .ctor()' on type 'DatabaseContext'. ---> Failed to update MigrationLog table (See inner exception for details.) (See inner exception for details.) 00e7721a-7314-4836-bde7-cdbcd53a4760
3 26.28.0.0 20201214T211619.411+0200 INFO QlikServer1 b2aa55ec-a466-48c5-928d-0ae75e4b1923 Command=Stop repository;Result=0;ResultText=Success 0 0 0 INTERNAL System 0 Not available Repository Not available Not available Stop repository 0 Stopping Repository and calling shutdown events, due to: stopped by Windows service manager b2aa55ec-a466-48c5-928d-0ae75e4b1923
Environment:
Qlik Sense Enterprise on Windows
Resolution
The qliksenserepository user (or the user specified in the repository connection string) does not have sufficient access to the tables in the repository database.
To fix this we need to connect to the database using a DB Admin tool like PGAdmin: Installing and Configuring PGAdmin 4 to access the PostgreSQL database used by Qlik Sense
and then run this SQL query:
DO
$$
DECLARE
row record;
BEGIN
FOR row IN SELECT tablename FROM pg_tables WHERE schemaname = 'public'
LOOP
EXECUTE 'ALTER TABLE public.' || quote_ident(row.tablename) || ' OWNER TO qliksenserepository;';
END LOOP;
END;
$$;
