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Qlik Sense - Installation fails with "The centralized logging setup failed" or "Could not validate database user"

Article Number: 000050759 | Last Modified: 2018/10/08

Description

An installation or upgrade of Qlik Sense, may fail with "The Centralized logging setup failed" or "Could not validate database user".

 

Cause

The cause is that both CIDR IPv6 and IPv4 are required

Resolution



During the setup is an Advanced Settings for the IP Addresses.  If these are being changed from default IPv6 and IPv4 -- to allow listening for RIM nodes, then add:

::0/0, 0.0.0.0/0




 

Attachments

Installation Message.png

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Critical Issues

Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.