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Qlik Sense - Unable to access the QMC/HUB - The client certificate does not have the correct extension

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Bastien_Laugiero

Qlik Sense - Unable to access the QMC/HUB - The client certificate does not have the correct extension

Last Update:

Jul 7, 2021 9:08:09 AM

Updated By:

Sonja_Bauernfeind

Created date:

May 14, 2018 5:23:56 AM

Unable to access Qlik Sense Management console and hub.

The Qlik Sense Engine logs located in > Trace > System read as follows:
 

WARN    TlsSocket: The client certificate does not have the correct extension   
ERROR   QvSocket: Client authentication failed for [TCP socket ::1:4747 <-> ::1:60700]. 0   

 


Environment

 

This error is a symptom of a certificate issue in your environment. Qlik Sense relies on its certificates for communication between the services. 

 

Resolution:

Verify if any Qlik Sense certificates have been duplicated. In a standard environment, the certificate should be installed as documented on the Qlik Sense Help.

See Qlik Sense > Planning your Qlik Sense Enterprise deployment > Before you install Qlik Sense Enterprise on Windows > Qlik Sense Enterprise on Windows security > Authentication > Certificate Trust
 

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Last update:
‎2021-07-07 09:08 AM
Updated by: