Verifying a connection between NPrinting and a Qlik Sense Engine fails.
The step The "Identity" and the Qlik Nprinting Engine service account are a Windows domain user is indicated as failed.
Environment:
Qlik NPrinting
Qlik Sense Enterprise on Windows
Resolution:
Qlik NPrinting required ports and Active Directory Communications ports must not be blocked.
- Are both servers part of the same domain?
- Is the user a Domain user? See Dedicated NPrinting Server & Engine Service Account Configuration for requirements.
- Are the required NPrinting Ports available? See Ports
- Are the general required authentication ports available? This is necessary so that the NP server can validate Windows NT/AD domain users. Please check with your infrastructure/firewall/security team to ensure that AD communications ports are not blocked. If they are blocked, please open accordingly and retest your NPrinting Connection verification.
NOTE: Office 365 / Azure AD is not yet supported. Traditional Active Directory Client-Server authentication is valid for use with Qlik NPrinting.
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