Error "Cannot access document when in modal condition" while accessing the NPrinting template editor.
Article Number: 000043028 | Last Modified: 2019/10/22
While opening the NPrinting report Template Editor any of the following errors is displayed:Cannot access document when in modal condition.
orQlik NPrinting Designer can't find a supported report template editor for the file
Call was rejected by callee.
In most cases the issue is due to issues with the current Microsoft Office installation which may include product licensing issues.
Resolve issues with the Microsoft Installation. In case of Licensing issues in Microsoft Office 2016 this error may popup along with Product Activation Wizard. In this case it is possible to workaround the issue by canceling the Wizard and pre-opening the program (Excel, Word, PowerPoint) needed for the specific report type (leaving it opened) and then opening the Template Editor once again.