GeoAnalytics enterprise server cannot verify map rendering as diagnostic pages cant be opened
Article Number: 000040005 | Last Modified: 2018/06/12
After installing Qlik GeoAnalytics Enterprise server, user is unable to load diagnostic pages under Server administration panel on WebMap5 Module 6.1 and also is unable to render maps in Qlik Sense using Qlik Geoanalytics Maps extensions (User installed data package and followed instructions in our manual).
1. Open Qlik GeoAnalytics Enterprise server.
2. Click on Administration Panel.
3. Click on WebMap5 Module 6.1
4. Click on Diagnostic pages
Result : No resposne from web-browser
Two different versions of JVM installed on same server.
Check the version of JVM installed on server. If there is more than one version of JVM installed, please remove the version which is incompatible with Qlik GeoAnalytics server and point the right version of JVM to Qlik GeoAnalytics server.
In order to load diagnostic pages, please check policies on the server. This is due to policy restrictions on server where Qlik Geoanalytics server is installed.