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Qlik Sense "This site can't be reached" Fatal exception Operation is not supported on this platform

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Qlik Sense "This site can't be reached" Fatal exception Operation is not supported on this platform

Last Update:

Sep 30, 2020 7:44:05 AM

Updated By:

Sonja_Bauernfeind

Created date:

Sep 28, 2017 2:45:17 AM

Qlik Sense is unavailable. The Management Console and Hub fail to load with the message The page can't be displayed or The page can't be reached (Browser dependent). 

   
site cant be reached.png

 

The Qlik Sense Repository logs read: Fatal exception Operation is not supported on this platform 

20170921T151627.957+0700    ERROR    UTSE-QSENSE    System.Repository.Repository.QRSMain    11    33d038ef-eb73-4ae1-95fe-8fc5a38829f9    UNITHAI\senseadmin    
Fatal exception    Operation is not supported on this platform.
An exception was thrown while invoking the constructor 'Void .ctor()' on type 'HttpListenerWrapper'. --->
Operation is not supported on this platform. (See inner exception for details.)       at System.Net.HttpListener..ctor()
   at Qlik.Sense.Common.Communication.Server.HttpListenerWrapper..ctor()
   at lambda_method(Closure , Object[] )
   at Autofac.Core.Activators.Reflection.ConstructorParameterBinding.Instantiate()
   at Autofac.Core.Activators.Reflection.ConstructorParameterBinding.Instantiate()
   at Autofac.Core.Activators.Reflection.ReflectionActivator.ActivateInstance(IComponentContext context, IEnumerable`1 parameters)
   at Autofac.Core.Resolving.InstanceLookup.Activate(IEnumerable`1 parameters)
   at Autofac.Core.Resolving.InstanceLookup.Execute()

Cause:


Corruption of underlying registry keys used in netsh commands

Note: Make sure no changes has been made to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP
Start  REG_DWORD  0x00000003(3) should be enable
Start  REG_DWORD  0x00000004(4) is disable. This is the wrong setting. 


 

Resolution:

 

1. Open Registry Editor on Windows OS

      Go to Windows Start menu >> Run >> regedit

2. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\SslBindingInfo

     Delete all the entries under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\SslBindingInfo

      Please make a backup before deleting all of the keys.


User-added image

3. Restart all Qlik Sense services (especially Qlik Sense repository service )

4. Try to access log into the QMC / HUB.

 

Related Content:

Qlik Sense - How to troubleshoot issue to access QMC and HUB 

 

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Last update:
‎2020-09-30 07:44 AM
Updated by: