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Qlik NPrinting Designer crashes with zoomed screen settings

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Sonja_Bauernfeind
Digital Support
Digital Support

Qlik NPrinting Designer crashes with zoomed screen settings

Last Update:

Oct 5, 2023 4:58:50 AM

Updated By:

Sonja_Bauernfeind

Created date:

Aug 29, 2017 4:55:24 AM

The Qlik NPrinting Designer may crash or the Designer template may get distorted while editing.

The screen is set to zoom, such as by 100%, 125% or 150% for example.

The following error is displayed:

Qlik NPrinting Designer can't find a supported reporting template editor for the file
Error message:

Unspecified error.

This is also caused when upgrading from Windows 7 OS to Windows 10.

If there is an issue with dragging and dropping objects in NPrinting Designer from Microsoft PowerPoint and/or Excel follow the steps in the Resolution.

 

Resolution:


If you experience random crashes when using Qlik NPrinting Designer, open your Windows Display
Settings
in the Control Panel and check that the Smaller – 100% (default) is selected.

When settings of 125% or 150% are selected, Qlik NPrinting Designer may crash.

 

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Version history
Last update:
‎2023-10-05 04:58 AM
Updated by: