The document thumbnail was changed in the QlikView .qvw file, but the AccessPoint is not displaying the new thumbnail.
Restarting the QlikView Server service refreshes the thumbnail.
This behaviour differs between QlikView 11.20 and later 12 versions.
The thumbnail of the document is refreshed automatically and at an interval.
In prior versions of QlikView (11.20), this update happened every (1) one minute. In later releases (12.00 and up), the interval was changed to 16.6 hours (1000 minutes).
This behavior is due to an optimization to speed up the OpenAccessPoint
action: the thumbnails are now maintained in the thumbnail cache, and this cache is refreshed, by default, every 16.6 hours (1000 minutes) and immediately upon a restart of the QlikViewServer service.Environment
QlikView any version
Product change intended to optimize the speed of the OpenAccessPoint action.
QlikView 12.10 SR 6 introduced a setting to allow for the interval to be changed.
The 1000 default minutes can be adjusted to a custom number.
To change the setting:1.
Stop the QlikView Server Service2.
Edit the settin.ini
file located in “C:\ProgramData\QlikTech\QlikViewServer
” inside the [Settings 7]
section of the file, where X
equals the custom number in minutes
must have an empty line at the end, in order for settings to apply.4.
Save the file and start the QlikView Server Service5.
Restart the QlikView WebServer
service, or if using IIS
, perform an IISRESET
from a CMD prompt