Find Answers
Qlik Community
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.
Join Us
Contact
Find Answers
Join Qlik Community
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.
Join Us
Get Support
Have a Question?
Search Qlik's Support knowledge database or request assisted support for your highly complex issues.
Submit a Case
Talk with a Representative
Critical Issues
Experiencing a serious product issue? Please Contact us by phone. Click here to view phone numbers and hours by region.
Contact UsWelcome Guest
Installed Qlik Products
My Environments
Log your environments to ensure faster and more targeted troubleshooting.
View Available Licenses
My Licenses
Understand your licenses to help you maximize your experience.
Knowledge
On-demand app error: Users can no longer view sheets in applications.
Article Number: 000038182 | Last Modified: 2019/01/17Description
Users can no longer open sheets in a Qlik Sense application after they upgrade to Qlik Sense June 2017 version. All applications, including newly created ones, are affected.
The message: On-demand app error is displayed.
The message: On-demand app error is displayed.
Cause
A new service was introduced with Qlik Sense June 2017: On-demand (Odag)
This will also create new sub folders in the application data folders.
During the upgrade, the Qlik Sense service account permissions may not have been correctly inherited for the new folders.
This will also create new sub folders in the application data folders.
During the upgrade, the Qlik Sense service account permissions may not have been correctly inherited for the new folders.
Resolution
To resolve the problem re-apply inherited permissions on the C:\programdata\Qlik\ folder for the user running the service.
See screenshot illustration below;
Another problem we have seen is in this location C:\Program Files\Qlik\Sense\OdagService; where the OdagService files are missing on this folder most probably because of permission problems, and the way to fix it is to perform a reparation with an Admin account and the files should be recreated.
If this does not fix the problem then most probably the OdagServiceSettings and OdagServices tables are empty in your Repo DB, Please contact Qlik Support to re add those values.
See screenshot illustration below;
Another problem we have seen is in this location C:\Program Files\Qlik\Sense\OdagService; where the OdagService files are missing on this folder most probably because of permission problems, and the way to fix it is to perform a reparation with an Admin account and the files should be recreated.
If this does not fix the problem then most probably the OdagServiceSettings and OdagServices tables are empty in your Repo DB, Please contact Qlik Support to re add those values.
Get Answers
Find Answers
Get Support
Have a Question?
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.
Submit a case
Talk with a Representative
Critical Issues
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.