How to Resolve - Exchange Cluster Email not sent via front end load balanced address & multinode exchange servers
Article Number: 000035497 | Last Modified: 2018/06/12
If you are using a front end load balanced address & multinode exchange or other SMTP email servers, email will fail to be delivered to recipients as NPrinting does not support the user of front end load balancing servers.
NPrinting is not able to distribute to specific nodes behind a front end load balanced address. ie: Netscalar, F5 etc.
When using a single individual MS exchange node FDQN or other SMTP server (fully qualified domain name) address behind Netscalar or other load balancer front end addresses, email is sent normally. Also, a valid 'reply to' address must be used in the NPrinting server SMTP configuration settings.