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NET::ERR_CERT_AUTHORITY_INVALID

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NET::ERR_CERT_AUTHORITY_INVALID

Last Update:

Jul 20, 2021 4:03:58 AM

Updated By:

Sonja_Bauernfeind

Created date:

Apr 17, 2017 7:14:28 PM

After installing a 3rd party certificate, the Qlik Sense Enterprise on Windows Hub and Management Console return the following warning when accessed:

Your connection is not private

Attackers might be trying to steal your information from [site] 

NET::ERR_CERT_AUTHORITY_INVALID

 

You can continue by clicking Advanced.


Environment:

Qlik Sense Enterprise on Windows 

 

The certificate used for the Proxy does not have a private key. A private key is required.

 

To verify if a key exists: 

  1. Launch the Microsoft Management Console (mmc.exe) on the Proxy node
  2. In the MMC, go to File > Add / Remove Snap-in...
  3. Select Certificates and click Add
  4. Select Computer account, click Next 
  5. Select Local computer and click Finish
  6. In the MMC, go to Certificates (Local Computer)/Personal
  7. Locate the certificate
  8. Double click the certificate
  9. In the new window, verify that the certificate has a private key:

    You have a private key that corresponds to this certificate.

    private key okay.png
  10. Acquire a certificate with a valid private key.
  11. Install it following the instructions in How to change the certificate used by the Qlik Sense Proxy to a custom third party certificate 

 

To resolve private key access issues:

The account may not have access to the key. See How to manage the Certificate Private Key for a solution.

 

 

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Version history
Last update:
‎2021-07-20 04:03 AM
Updated by: