Installation QlikSense fails with "An error occurred" and a reference to the PostgreSQL.msi failing to execute.
To find the installation log files,
- Right click on the Windows button
- Click on Run
- Paste %temp%
They are stored in the Windows temporary folder, and follow the naming scheme of "
Qlik_Sense_RELEASE_YEARMONTHDATE.log" and "
Qlik_Sense_RELEASE_YEARMONTHDATE_PostgreSQL.log", etc...
Reviewing the main Installation log shows:
[0358:0918][2017-03-07T13:47:02]i000: Detected failing msi: PostgreSQL
[0358:0918][2017-03-07T13:47:02]i319: Applied execute package: PostgreSQL, result: 0x80070643, restart: None
[0358:0918][2017-03-07T13:47:02]e000: Error 0x80070643: Failed to execute MSI package.The PostgreSQL.msi log indicates:
Action 13:46:59 61 Error: initdb: could not open file "C:\Users\USER\AppData\Roaming\postgresql\ps_qlik.bin" for reading: No such file or directory
Action 13:46:59 61 Error: initdb: removing data directory "C:/ProgramData/Qlik/Sense/Repository/PostgreSQL/9.3"
Reviewing the error shows a special character (ö, ü, ä, etc..) in the user profile.
This is currently not supported and will require a switch to a user profile without special characters.