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The problem can be resolved by upgrading to NPrinting June 2019, where support for Office 365 was introduced.
For details see Is Office 365 supported in Nprinting Designer, and are there any known issues or incompatibilities?
If that is currently not possible, Office 365 should be removed and replaced with a supported version for the installed NPrinting release.
You also should remove all the Keys containing Office15 (office 365) in the registry key by searching in regedit.
Be sure that you remove this key in the registry:
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