The installer for Qlik Sense automatically logs to the temporary folder used by Windows, in the event of installation problems these log files are generally useful for troubleshooting the issue please try to include them in any support case that involves install or upgrade errors.
The log files can be found in the temporary folder used by windows for the account that ran the installer, the fastest way to access this location is:
- Ensure you are logged in with the same account that ran the installer
- Open Windows Explorer
- Enter %temp%
- Double check that you have not been automatically placed in a subfolder, if you have go up one level to the directory named Temp
The files you are looking for use the following name formats:
For example the log files for a Qlik Sense Desktop 3.1 are: