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High consumption of CPU and RAM is expected periodically in QlikView and Qlik Sense deployments, as part of making the deployment high performing and efficient. If the high consumption causes practical problems or decreases server performance, please consider the below items as supporting material for any high CPU and RAM related issue being reported to Qlik Support.
The details below should be considered as mandatory in order to initiate a proper analysis of the observed issue. Qlik Support can assist in collecting the required details during a Webex session, if the isuse is reproducible.
Windows Process With High CPU Allocation
Identify which Windows process is using the CPU, so that it can be determined if it is a Qlik process or an other software. If it is not a Qlik product that utilizes the majority of CPU, please conider reaching out to the system admin or software vendor for more details on why the CPU is being used.
Identify which Windows process is consuming the RAM, so that it can be determined if it is a Qlik process or an other software. If it is not a Qlik product that utilizes the majority of RAM, please conider reaching out to the system admin or software vendor for more details on why the RAM is being consumed.
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Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.