QlikView Administrators cannot see the list of Assigned Users under the Assigned CALs tab in the QlikView Management Console although they can see licenses are assigned under the General tab.
It is important to note that the QlikView users are not experiencing any issues accessing applications. This only affects the QlikView Administrator who wants to see details of which users have had CALs assigned to them.
The QlikView Management Service is calling the QlikView Service for the Assigned CALs information. If there are a large number of Assigned CALs, the information is not received by the QMS in time and the information is not presented on the screen. By increasing the MaxReceivedMessageSize
we are allowing the QMC more time to receive the information from the QMS.
We can see that the information is being sent by the QVS to the QMS by running a Fiddler trace while browsing to the Licenses tab in the QMC. By viewing the XML of the header we can see the list of Asssigned CALs being sent to the QMS by the QVS.
This will affect customers with a large number of Assigned CALs.