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Slow QlikView Management Console (QMC) performance or unresponsive console for document administrators

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Daniele_Purrone
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Slow QlikView Management Console (QMC) performance or unresponsive console for document administrators

Last Update:

Oct 12, 2021 9:29:10 AM

Updated By:

Sonja_Bauernfeind

Created date:

Mar 18, 2015 2:08:46 AM

The QlikView Administrator has no problem with the QlikView Management Console (QMC), but everything is slow and unresponsive for Document Administrators.

 

Environment:

QlikView 

 

QlikView has a cache for Document Administrator access rights to prevent unnecessary Active Directory (AD) lookups. 

This has proved to improve general performance in QMC since access rights are checked very often, especially for Document Administrators. 

  1. Go to C:\Program Files\QlikView\Management Service
  2. Stop the QMS 
  3. Add / Change the following configuration key in QVManagementService.exe.config

    The default values are:
    <!-- DocumentFolder Admin Cache Enabled --> 
    <add key="DocumentFolderAdminCacheEnabled" value="false" /> 
    <!-- DocumentFolder Admin Cache Expiry in minutes --> 
    <add key="DocumentFolderAdminCacheExpiryMinutes" value="15" />​


  4. Change the <add key="DocumentFolderAdminCacheEnabled" value="false" /> to "true"
  5. Leave the <add key="DocumentFolderAdminCacheExpiryMinutes" value="15" />​ at 15 unless you experience continued slowness. 
  6. Start the QMS 

 

If this doesn't solve the issue, please also consider the following steps:

  1. Specify an AD server to directly send queries to (useful in case ADAM users are involved).
    <!-- The default value, an empty string, will not change the program flow.
    	     If you specify an AD server here it will skip the broadcast and send requests and lookup's directly to the namned AD -->
        <add key="DomainAD" value=""/>​

    Edit the "value" section by adding the server in the "LDAP://AdamServer:Port" format

  2. Disable Cross domains, if not used, by setting the value below to false
    <!-- Set to true if the Cross Domains are used. Else set to false for increased performance -->
        <add key="DocumentFolderAdminUseXDomain" value="true"/>


 

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Last update:
‎2021-10-12 09:29 AM
Updated by: