NPrinting stops working when QlikView Leased License CAL is lost, QV Desktop License is Expired or Shared CAL in use On Separate Computers

[Bjorn_Wedbratt]

When using NPrinting with a QlikView Leased License CAL, the following symptoms may be experienced:

NPrinting is sometimes failing to generate reports.

The user account assigned to run the NPrinting service receives a message when trying to open QlikView documents, "QlikView document was created by another QlikView Personal Edition user".

Environment:

• Qlik NPrinting 

A manually leased CAL or a QlikView Desktop License should be use with Qlik NPrinting service user account (Qlik NPrinting Engine Service user account).

NOTE: A Leased License CAL (dynamic or manually leased) may be used on 2 machines at most, but not at the same time. This will result in the NPrinting service preventing any other machine from using the same Leased License CAL, while running.

For more information see Licensing Qlik NPrinting

Related Information:

• Dedicated NPrinting Server & Engine Service Account Configuration and QlikView